Refund Policy

Refund and Return Policy

At Active Patches, your satisfaction and trust matter to us. Please read our policy carefully before making a purchase.

No Refunds or Returns

For hygiene and safety reasons, we do not accept refunds or returns once an order has been delivered.

Damaged or Missing Items

If you receive a damaged product or your order is missing an item, please contact us within 24 hours of delivery. To help us resolve your issue quickly, kindly follow these steps:

1. Contact Us: WhatsApp us at  0331-4454144  or email us at activepatchespk@gmail.com within 24 hours.

2. Provide Details: Share your order number along with a description of the issue.

3. Unpacking Video: Send a clear video of the full unpacking process, from opening the package to showing the damaged or missing product.

Our team will review your case and respond as soon as possible with a solution.

Thank you for choosing Active Patches. Your well-being is always our priority.

Active Patches Customer Support 🤍